Slots Max Terms and Conditions for Philippine Players

1. Acceptance of Terms

By accessing, registering on, or using any service provided by Slots Max (accessible at slotsmax.app), you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions, together with our Privacy Policy and Responsible Gaming Policy. These documents together form the complete agreement between you and Slots Max.

Slots Max reserves the right to update or modify these terms at any time. Continued use of the platform after any such changes constitutes your acceptance of the revised terms. We encourage all members to review this page periodically to stay informed.

2. Eligibility

To create and maintain a Slots Max account, you must meet all of the following requirements:

• You must be at least 21 years of age. Slots Max strictly prohibits participation by anyone below this age in accordance with Philippine gaming regulations.
• You must be physically located in a jurisdiction where online betting is legal at the time of placing any bet.
• You must not be a current employee, contractor, director, or immediate family member of a Slots Max employee.
• You must not be a self-excluded member or one who has been permanently banned from the platform.
• You must have the legal capacity to enter into binding contracts under Philippine law.

Slots Max may request proof of age or identity at any time. Failure to provide satisfactory documentation within the requested timeframe may result in temporary suspension of your account and withholding of pending withdrawals until verification is complete.

3. Account Registration

Each person is permitted to hold only one (1) Slots Max account. Opening or attempting to operate multiple accounts – whether under the same or different personal details – is strictly prohibited and may result in immediate suspension and forfeiture of balances.

When registering, you agree to provide accurate, current, and complete information. This includes your legal full name, date of birth, contact number, and a valid email address. Slots Max may verify this information at any time through identity verification processes in line with applicable Know Your Customer (KYC) requirements.

• You are solely responsible for maintaining the confidentiality of your Slots Max login credentials.
• You must notify Slots Max immediately at support@slotsmax.app if you suspect unauthorised access to your account.
• Slots Max will not be liable for any loss resulting from unauthorised use of your account where you have failed to keep your credentials secure.
• Accounts are personal and non-transferable. You may not sell, transfer, or allow another person to access your Slots Max account.

4. Deposits & Withdrawals

Slots Max supports the following Philippine payment methods for both deposits and withdrawals: GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO online banking, BPI online banking, UnionBank online banking, Visa, and Mastercard.

• Minimum deposit: ₱100
• Minimum withdrawal: ₱200
• All funds deposited must be used for betting before withdrawal requests are processed. Slots Max reserves the right to decline withdrawals where there is evidence of fraudulent or exploitative deposit-withdrawal behaviour.
• Withdrawal requests are processed within one (1) business day in most cases. Processing times may vary depending on your chosen payment provider.
• Slots Max does not charge processing fees on standard transactions. Third-party fees imposed by your bank or e-wallet provider are outside our control.
• You may only withdraw funds to a payment method in your own name. Withdrawals to third-party accounts are not permitted.

Slots Max conducts routine AML (Anti-Money Laundering) checks on account activity. Unusual deposit or withdrawal patterns may trigger a review and temporary hold on your account pending investigation.

5. Bonuses & Promotions

Slots Max offers various promotional bonuses including welcome bonuses, reload bonuses, free bets, and VIP rewards. All bonuses are subject to the following general conditions unless a specific promotion states otherwise:

• Bonuses are available to eligible registered members only. One bonus per person, household, or IP address applies unless explicitly stated.
• Welcome bonuses are available to new members on their first qualifying deposit and must be claimed within the timeframe specified in the offer.
• Wagering requirements must be met before any bonus-derived winnings can be withdrawn. The specific turnover multiplier is stated in each promotion's individual terms.
• Slots Max reserves the right to withdraw or modify any promotional offer at any time. Members who have already claimed an active offer will have their existing terms honoured.
• Bonus abuse – including but not limited to creating multiple accounts, exploiting promotion errors, or coordinated betting with other accounts – will result in forfeiture of all bonus funds and may result in account suspension.
• VIP Club benefits and rewards are governed by the separate VIP Club terms available on the VIP Club page.

6. Betting Rules

All bets placed on Slots Max are subject to the following rules. By placing a bet, you confirm that you have reviewed and accepted these conditions.

• Bets are accepted at the odds displayed at the time of placement. Slots Max reserves the right to suspend markets or refuse bets at its discretion.
• The minimum bet across most sports markets is ₱100. Maximum bet limits vary by market, event, and membership tier.
• Live in-play bets are accepted subject to real-time market availability. Slots Max is not liable for technical delays that may affect the odds presented.
• If an event is postponed or abandoned and not concluded within 48 hours of the original scheduled time, all pre-game bets will be voided and stakes returned.
• For parlay (accumulator) bets, all selections must win for the bet to pay out. A void selection in a parlay reduces the number of legs; the bet is recalculated accordingly.
• In the event of a dispute regarding bet settlement, Slots Max's decision – based on official results from recognised governing bodies – is final.
• Slots Max does not accept bets placed with insider information or in connection with match-fixing. Any suspected match manipulation will be reported to the relevant authorities.

7. Casino Game Rules

Slots Max offers casino games including baccarat, card games, and other live dealer products. The following general rules apply to all casino activity:

• Casino game outcomes are determined by certified Random Number Generator (RNG) systems or live dealer play. Results are final once a round is complete.
• Baccarat, card game, and other table game rules are displayed within each game interface. Players are responsible for understanding the rules before placing any wager.
• Technical malfunctions during a game round – such as disconnections, server errors, or data corruption – may result in the round being voided. Slots Max will return the affected stakes to the player's account.
• Any attempt to manipulate, exploit, or hack casino software is strictly prohibited and will result in immediate permanent suspension.

8. Prohibited Conduct

The following actions are strictly prohibited on Slots Max. Violation of any of these rules may result in account suspension, forfeiture of funds, and reporting to relevant authorities:

• Opening multiple accounts or assisting others in doing so
• Providing false, incomplete, or misleading registration information
• Using automated bots, scripts, or artificial intelligence tools to gain an unfair betting advantage
• Colluding with other players or accounts to manipulate game or betting outcomes
• Depositing or withdrawing funds in connection with money laundering, fraud, or any other criminal activity
• Exploiting software bugs, technical errors, or pricing mistakes to gain unauthorised advantage
• Using another person's payment method or identity to register or fund an account
• Attempting to reverse-engineer or tamper with any part of the Slots Max platform

9. Responsible Gaming

Slots Max is committed to promoting responsible gaming. We believe that betting is a form of entertainment and should remain that way for every member. The following tools and policies are in place to support responsible play:

• Deposit limits: Members can set daily, weekly, or monthly deposit caps from their account settings. These take effect immediately and can be reduced at any time; increases require a 24-hour cooling-off period.
• Session time reminders: Members can configure automatic reminders that alert them after a set period of continuous play.
• Self-exclusion: Members who feel they need a break can apply for self-exclusion periods ranging from 30 days to permanent exclusion. During a self-exclusion period, the account is locked and cannot be reopened until the period ends.
• Reality checks: The platform can display periodic balance and time-played summaries during active sessions.

If you believe you or someone you know may have a gambling problem, please visit our Responsible Gaming page or contact our support team at support@slotsmax.app. We are here to help.

10. Privacy & Data Protection

Slots Max collects, processes, and stores personal data in accordance with its Privacy Policy. By registering an account, you consent to the collection and use of your data as described in that document. Key points include:

• Your personal data is used to verify your identity, process transactions, and comply with regulatory requirements.
• Slots Max does not sell your personal data to third parties for marketing purposes.
• Data may be shared with licensed payment providers, identity verification services, and regulatory authorities as required by law.
• You have the right to request access to, correction of, or deletion of your personal data, subject to applicable legal obligations. Submit requests to support@slotsmax.app.

11. Intellectual Property

All content on the Slots Max platform – including but not limited to the brand name, logo, website design, graphics, text, software, and odds data – is the intellectual property of Slots Max or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial betting purposes only.

Any reproduction, distribution, modification, or commercial use of Slots Max content without prior written permission is strictly prohibited.

12. Limitation of Liability

To the maximum extent permitted by Philippine law, Slots Max shall not be liable for:

• Loss of profits, revenue, data, or goodwill arising from use of the platform
• Interruptions to service due to maintenance, technical failures, or events outside our control (including internet outages, natural disasters, or regulatory actions)
• Losses arising from unauthorised account access where the member has failed to secure their credentials
• Decisions made by third-party payment providers that affect the speed or success of deposits and withdrawals

Slots Max's total cumulative liability to any member for any claim arising from the use of the platform shall not exceed the total amount deposited by that member in the 30 days preceding the incident giving rise to the claim.

13. Amendments to These Terms

Slots Max may update these Terms and Conditions from time to time. When material changes are made, we will notify registered members via email or a prominent notice on the platform at least 7 days before the changes take effect. If you do not agree with the revised terms, you may close your account and withdraw any remaining balance before the effective date. Continued use of Slots Max after that date constitutes acceptance of the updated terms.

14. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines. Any disputes arising from your use of Slots Max that cannot be resolved through our internal dispute resolution process shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

Slots Max operates under a valid gaming licence issued by the applicable Philippine gaming authority. We comply with all applicable regulations governing online gaming operations in the country.

15. Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of your Slots Max experience, please reach out to us:

• Email: support@slotsmax.app
• Support Hours: 24 hours a day, 7 days a week
• Response Time: Most queries are responded to within 2 hours

For concerns related to responsible gaming or self-exclusion requests, please email us directly and mark the subject line with "Responsible Gaming Request" so our dedicated team can prioritise your message.