At Slots Max, your personal data is treated with the same care and respect we give to your betting experience. This policy explains exactly what we collect, how we use it, and the rights you have as a member.
Slots Max handles personal data responsibly and transparently. These six principles guide every data decision we make.
Slots Max only collects personal information that is necessary to verify your identity, process transactions, and comply with Philippine gaming regulations. Nothing more.
Your personal data is never sold to third-party marketing companies or data brokers. What you share with Slots Max stays with Slots Max – full stop.
All data stored by Slots Max is protected by industry-standard encryption. Access is restricted to authorised personnel with a legitimate need.
You can access, correct, or request deletion of your data at any time. Slots Max honours data subject rights in line with the Philippine Data Privacy Act of 2012.
Slots Max operates within the requirements of Philippine data protection and gaming laws. We maintain compliance records and cooperate with regulatory inquiries.
When this Privacy Policy changes in a meaningful way, Slots Max notifies members by email and posts a prominent notice on the platform before the change takes effect.
Your privacy matters. This Privacy Policy explains how Slots Max collects, uses, stores, and protects your personal information. It applies to all members and visitors of slotsmax.app. By using our platform, you acknowledge that you have read and understood this policy.
Slots Max (accessible at slotsmax.app) is an online betting and gaming platform operated under a valid Philippine gaming licence. We are committed to protecting the privacy of every Filipino bettor who uses our platform, and we take our obligations under the Data Privacy Act of 2012 (Republic Act No. 10173) seriously.
For the purposes of this Privacy Policy, Slots Max acts as the data controller for the personal information you provide when registering, depositing funds, placing bets, or interacting with any part of the Slots Max platform.
Slots Max collects personal information through several channels. Here is a clear breakdown of the categories of data we may collect from you:
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID | Registration & KYC |
| Contact Data | Email address, mobile number, residential address | Registration |
| Financial Data | GCash/Maya number, bank account (last 4 digits), transaction history | Deposits & Withdrawals |
| Betting Data | Bet history, game activity, wager amounts, win/loss records | Platform activity |
| Technical Data | IP address, device type, browser, session duration, cookies | Automatic collection |
| Communications Data | Support chat transcripts, emails, feedback submissions | Customer interactions |
We do not collect sensitive personal information such as biometric data, health records, or racial/ethnic origin unless specifically required by law or expressly consented to by you.
Slots Max uses your personal data only for purposes that are legitimate, clearly defined, and consistent with the reason it was collected. Specifically, your data is used to:
Slots Max processes your personal data on one or more of the following legal grounds, in accordance with the Data Privacy Act of 2012:
Slots Max does not sell, rent, or trade your personal data. However, we may share your information with trusted third parties under the following circumstances:
All third parties who receive Slots Max member data are contractually bound to process it only for the specified purpose and to maintain appropriate security standards.
Slots Max uses cookies and similar tracking technologies to operate and improve the platform. Here is what we use and why:
You can manage cookie preferences through your browser settings. Disabling essential cookies may affect your ability to use certain Slots Max features. A cookie consent notice is displayed on your first visit to the platform.
Slots Max retains your personal data for as long as necessary to fulfil the purposes outlined in this policy and to comply with legal obligations. Specific retention periods are as follows:
When data is no longer required for any legitimate purpose, Slots Max securely destroys or anonymises it.
Slots Max implements a comprehensive set of technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include:
Despite our best efforts, no online platform can guarantee absolute security. If you become aware of any unauthorised access to your Slots Max account or suspicious activity, please notify us immediately at support@slotsmax.app.
As a data subject under Philippine law, you have the following rights with respect to your personal data held by Slots Max. You may exercise these rights at any time by contacting us at support@slotsmax.app:
Slots Max will respond to data rights requests within thirty (30) calendar days of receipt. Complex requests may require an extension, in which case we will notify you promptly.
Slots Max is strictly intended for adults aged 21 and above. We do not knowingly collect, use, or store personal data from individuals below the minimum age. If we discover that a minor has created an account or provided personal data, we will immediately close the account, delete the associated data, and return any deposited funds in accordance with our responsible gaming obligations.
If you believe a minor may have accessed the Slots Max platform, please contact us immediately at support@slotsmax.app.
Slots Max may send you promotional emails, SMS notifications, or in-platform messages about bonuses, new features, and special events. These communications are only sent if you have explicitly opted in during registration or through your account settings.
Slots Max primarily processes and stores your data within the Philippines. Where data is transferred to service providers in other countries – for example, cloud infrastructure providers – Slots Max ensures that appropriate safeguards are in place. These safeguards may include contractual data processing agreements that mirror the protections required under the Philippine Data Privacy Act.
Slots Max does not transfer member data to countries with materially weaker data protection standards without first implementing appropriate contractual or technical safeguards.
Slots Max reviews this Privacy Policy regularly and updates it as needed to reflect changes in our practices, technology, or regulatory requirements. When material changes are made:
Your continued use of Slots Max after the effective date of any update constitutes your acceptance of the revised Privacy Policy. If you disagree with the changes, you may close your account and request data deletion before the effective date.
We always recommend bookmarking this page and checking back periodically – it's the clearest way to stay informed about how your data is handled at Slots Max.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way Slots Max handles your personal data, please reach out to our Data Protection Officer (DPO):
You also have the right to submit a complaint directly to the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated and Slots Max has not resolved your concern to your satisfaction.